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Refund Policy

Last updated: 5/12/2026

30-day money-back guarantee

onehp.app offers a 30-day money-back guarantee. If you are not satisfied with your purchase you can request a full refund within 30 days of the order date.

How to request a refund

Refunds are processed by our payment provider, Paddle. To request a refund, visit paddle.net and use the order email and zip code from your purchase receipt, or contact our support team and we will process the request on your behalf.

Subscriptions

For subscription plans, you can cancel any time from your account. Access remains until the end of the current billing period. Refunds outside the 30-day window are at our discretion and considered case by case.